Department of Business and Leadership

College of Business

 

 

 

 

Dr. Judy A. Serwatka

          

 

Professor of Management Information Systems (MIS)

 

Previous Positions at PNC

- MBA Director

- Chair, Department of Computer and Information Technology

- Director of Learning and Technology

 

 

 

Description: W:\faculty\JSerwatka\JudyPic.jpg

Office:  TECH 187

Phone:  (219) 785-5445 

Purdue University North Central
1401 South U.S. 421
Westville, IN 46391

jserwatka@pnc.edu

 

Educational Background:

 

EdD, Northern Illinois University, 1993

Major:  Business Education

Minors:  Management Information Systems, Educational Technology

 

MS, Purdue University Calumet, 1983

Major:  Management

 

BS, Purdue University Calumet, 1978

Major:  Computer Technology

 

 

 

Office Hours – Fall 2013

Tuesday - 9:00 - 11:00 AM

Wednesday – 1:00 – 2:00 PM

For on-campus appointments, please send me an e-mail

 

Biography

I have been a faculty member at Purdue University since 1985, serving the campuses at which I have taught by developing curricula, participating in faculty governance, being a champion for the development and implementation of new teaching technologies, and developing a national and international reputation through my writing and conference participation. Prior to teaching at Purdue North Central and Purdue Calumet, I worked in the Computer Information Systems industry for 13 years. My experiences ranged from banking to the oil and steel industries. I held several positions, including computer operator, programmer, systems analyst, and systems engineer. The position I held immediately prior to entering the higher educational system was that of Systems Engineer. This experience contributes extensively to the classes I teach at Purdue. I have been invited to serve on panels and present papers at professional meetings on this topic. The experience I gained in my position as a Systems Engineer enabled me to take over the lead in the Systems Networking option in my academic career at Purdue Calumet. This experience and expertise is used extensively as I continue career at Purdue North Central, teaching courses in networking and Internet programming. I served for a time as a faculty consultant on local area networks in the Management Department at Northern Illinois University during a two-year leave of absence to work on my doctoral degree. In this capacity, I was responsible for assisting faculty members with hardware and software acquisition and installation, as well as providing training, consultation, and technical assistance. I worked closely with the technical staff in these activities, and gained valuable experience that has enhanced my teaching activities.

Educational Background

 

Teaching

MBA

·         MGMT 68000  - Introduction to Management Information Systems

·         MGMT 69000  - E-commerce

Undergraduate

·         GBG 35000 – Management Information Systems

·         GBG 39000  - E-commerce

Textbooks and Editorships of Journals/Proceedings

  1. Serwatka, Judy A., online textbook/publication titled Management Information Systems. Publisher: Great River Technologies, September 2012.
  2. Shelly, Gary B., Cashman, Thomas J., and Serwatka, Judy A, (2003) Business Data Communications, Introductory Concepts and Techniques, Fourth Edition Boston, MA: Course Technology.
  3. Shelly, Cashman, and Serwatka, (2000) Business Data Communications, Third Edition Boston, MA: Course Technology.
  4. Shelly, Cashman, and Serwatka, (1998) Business Data Communications, Second Edition Boston, MA: Course Technology.
  5. Shelly, Cashman, Hill (Dr. Serwatka's former name), (1995) Business Data Communications: Introductory Concepts and Techniques Boston, MA: boyd and fraser.

Refereed Articles and Conference Papers/Presentations/Abstracts

  1. Serwatka, Judy A., "Experiential Learning: Faculty as Online Learners", 27th Annual Conference on Distance Teaching and Learning, University of Wisconsin-Madison, August, 2011.
  2. Serwatka, Judy A., “Strategies for Engaging Learners in Online Courses”, The Technology, Colleges and Community Worldwide Online Conference (TCC Online Conference) 2011, April 2011.
  3. Serwatka, Judy A., “Course Redesign and Project Merlot”, The Annual Conference on Distance Teaching and Learning, August, 2009.
  4. Serwatka, Judy A., “E-Learning in Technology – Using Project Merlot as a Resource”, pp. 193-197, published in Innovations in E-Learning, Instruction Technology, Assessment and Engineering Education, (publication of the ICCISS Conference) 2007, Springer.
  5. Serwatka, Judy A., “E-Learning in Technology – Using Project Merlot as a Resource”, Presented at the International Joint Conferenceson Computer, Information, and Systems Sciences, and Engineering, December, 2006.
  6. Swift, Cathy, Serwatka, Judy; Moore, Jane, “Interested in Becoming a MERLOT Peer Reviewer?  Here’s How”, MERLOT International Conference, Nashville, TN, July, 2005.
  7. Judy A. Serwatka, “Finding Good Teaching Material on the Internet – The Newest Innovations in Project Merlot:, TCC 2005: The Student Experience in Online and Hybrid Courses, Kapi’olani Community College, Honolulu, Hawaii, April, 2005.
  8. Serwatka, Judy A., “Improving Retention in Distance Learning Classes”, International Journal of Instructional Technology and Distance Learning, http://www.itdl.org/index.htm, ISSN 1550-6908, v.2 n. 1, January, 2005.
  9. Judy A. Serwatka, "Let’s Stop Re-inventing the Wheel for Distance Learning Courses: Project Merlot as a Course Module Resource”, Best Practices in E-Learning Conference, University of Calgary , August, 2004.
  10. Judy A. Serwatka, "Douglas Engelbart, Inventor of the Computer Mouse and Other Internet Technologies”, Technical Support, v.12, n. 7, July 2004.
  11. Judy A. Serwatka, "What Constitutes a ‘Good’ Distance Education Program”, Network Support, v. 1, n. 2, pp. 11-12, May/June, 2004.
  12. Judy A. Serwatka (March, 2004). "Providing Infrastructure Support for Distance Education", Stop Surfing, Start Teaching Conference, Orlando, FL.
  13. Judy A. Serwatka (October, 2003). "Maintaining Job Skills in a Tight Economic Market", Keynote speech at NaSTEC 17.1, the NaSPA Education Conference.
  14. Judy A. Serwatka (April 2003). "Using WebCT for a Computer Literacy Course: Making the Beginning Learning Experience a Good One". TCC 2003: The Student Experience in Online and Hybrid Courses )On-line conference)Internet-based: Kapi`olani Community College.
  15. Judy A. Serwatka (Fall 2003). "Assessment in On-Line CIS Courses". The Journal of Computer Information Systems
  16. Judy A. Serwatka (February 2003). "Designing Courses and Comparing Student Performance: On-Line Versus On-Campus". Stop Surfing, Start Teaching Conference Las Vegas, NV: University of South Carolina.
  17. Judy A. Serwatka (Winter 2002). "Peer Review of On-Line Teaching Materials: Project MERLOT". The Journal of Continuing Higher Education, 50, 51-53.
  18. Judy A. Serwatka (November 2002). "Using Project Merlot to Create an Effective Teaching Environment". Sloan-C International Conference on Asynchronous Learning Networks (ALN), The Power of Online Learning Orlando, FL: Sloan-C.
  19. Judy A. Serwatka (November 2002). “Using Interactivity in Distance Learning Courses”. Topics in Higher Education Conference (On-Line)Internet-based: IPFW.
  20. Judy A. Serwatka (May 2002). “Taking the Next Step in Teaching CIS Courses”. TCC 2002: Hybrid Dreams: The Next Leap For Internet-Mediated Learning Conference (Online)Internet-based: Kapi`olani Community College.
  21. Judy A. Serwatka (February 2002). “Distance Learning at Purdue Calumet”. Future Space Conference Hammond, IN: Purdue University Calumet.
  22. Judy A. Serwatka (April 2002). "Improving Student Performance in Distance Learning Courses". Technological Horizons in Education Journal
  23. Judy A. Serwatka (February 2001). "On-line Testing – Pros and Cons". Stop Surfing Start Teaching National Conference Myrtle Beach, SC: University of South Carolina.
  24. Judy A. Serwatka (February 2001). "Incentives to Encourage Faculty Participation in Distance Learning". Stop Surfing Start Teaching National Conference Myrtle Beach, SC: University of South Carolina.
  25. Judy A. Serwatka (February 2001). “Project Merlot – On-Line Instructional Assistance”. Purdue Calumet Poster Session Hammond, IN: Purdue University Calumet.
  26. Judy A. Serwatka (April 2001). “Finding Useful On-Line Teaching Materials – Project MERLOT”. TCC 2001: The Internet and Learning Conference (On-Line)Internet-based: Kapi`olani Community College.
  27. Judy A. Serwatka (November 2001). “Issues Concerning Distance Learning Course Withdrawal Rates”. Teaching OnLine in Higher Education Conference (On-Line)Internet-based: IPFW.
  28. Judy A. Serwatka (Spring 2000). "Internet Distance Learning; How Do I Put My Course on the Web?". The MichMATYC Times
  29. Judy A. Serwatka (February 2000). "Distance Learning and Student Motivation: Lessons Learned". Stop Surfing, Start Teaching Charleston, SC: University of South Carolina.
  30. Judy A. Serwatka (October 2000). "Teaching an Introduction to Networking Course On-Line". Issues in Information Systems Las Vegas, NV: IACIS.
  31. Judy A. Serwatka (November 2000). “Evaluating Student Performance in On-Line Courses”. Teaching OnLine in Higher Education Conference (On-Line)Internet-based: IPFW.
  32. Judy A. Serwatka (June 2000). “Improving Student Performance in Distance Learning Courses” (Keynote Address). Topics in Distance Learning Conference Hammond, IN: Purdue University Calumet.
  33. Judy A. Serwatka (April 2000). “Analysis of Student Outcomes in Distance Learning”. On-Line Spring ShowcaseInternet-based: Purdue University Calumet.
  34. Judy A. Serwatka (April 2000). “Distance Learning for Computer Information Students: What Works, What Doesn’t”. Fifth Annual Teaching in the Community Colleges On-Line ConferenceInternet-based: Kapi'olani Community College.
  35. Judy A. Serwatka (March 1999). "Using the Web to Enhance Learning at Purdue Calumet". Poster Session at the "Teaching Learning and Technology Showcase W. Lafayette, IN: Purdue University.
  36. Judy A. Serwatka (October 1999). “Distance Learning Outcomes: On-Campus versus On-Line”. Technology Pedagogy, Community: Distributed Learning for the new Millennium Muncie, IN: Ball State University.
  37. Judy A. Serwatka (February 1999). "Internet Distance Learning: The Good, The Bad, and The Ugly". Stop Surfing, Start Teaching Conference Myrtle Beach, SC: University of South Carolina.
  38. Judy A. Serwatka (February 1999). "A Comparison of Web Course in a Box and HTML For Developing Web-Based Courses". Stop Surfing, Start Teaching Conference Myrtle Beach, SC: University of South Carolina.
  39. Judy A. Serwatka (May 1999). "The Challenges Posed by Distance Education for Adult Learners". National Conference on the Adult Learner Richmond, VA: University of South Carolina.
  40. Judy A. Serwatka (June 1999). "Where Do I Begin? Putting Your Course on the Web" (Keynote Speech). Topics on Distance Learning Hammond, IN: Purdue University Calumet.
  41. Judy A. Serwatka (May 1999). "Internet Distance Learning; How Do I Put My Course on the Web?". Technological Horizons in Education Journal, 26, 71-74.
  42. Serwatka, Judy A. & Conners, Susan (November 1998). "Supporting Academic Distance Learning Initiatives". Computers on Campus Conference Myrtle Beach, SC: University of South Carolina.
  43. Judy A. Hill, Mark M. Misic (Summer 1998). "The Impact of Networks on Systems Development". The Journal of Computer Information Systems, 38, 25-32.
  44. Conners, Susan & Serwatka, Judy A (November 1998). "Supporting an Academic Computer Laboratory". Computers on Campus Conference Myrtle Beach, SC: University of South Carolina.
  45. Judy A. Serwatka (June 1998). "Web-Based Teaching/Learning Initiatives at Purdue University Calumet". Indiana Partnership for Statewide Education New IPSE., 3, 2-3.
  46. Judy A. Serwatka (November 1998). "Home Page Design for Novices". Computers on Campus Conference Myrtle Beach, SC: University of South Carolina.
  47. Conners, Susan & Hill, Judy A. (October 1997). "The Impact of Distance Education via the Internet on Higher Education". IACIS Conference St. Louis, MO: IACIS.
  48. Misic, Mark M. & Hill, Judy A (November 1997). "Planning and Managing Networks in the Systems Development Process". Decision Sciences Institute San Diego, CA.
  49. Judy A. Serwatka (Spring 1994). “The Effect of Computers on Faculty Performance from a Faculty Perspective and Department Chair Perspective". The Journal of Computer Information System
  50. Judy A. (Hill) Serwatka (September 1992). “The National Research and Education Network: What, Who, When, How, Why”. Proceedings for the International Association for Computer Information Systems (pp.28-34). New Orleans, LA: IACIS.
  51. Judy A. (Hill) Serwatka (Spring 1992). “The Relationship Between Electronic Mail and Organizational Communication". Office Systems Research Journal, 10, 48-56.
  52. Judy A. (Hill) Serwatka (October 1991). “Using Authoring Software”. William C. Brown Softnews, 1, 8.
  53. Judy A. (Hill) Serwatka (September 1989). “De-Mystifying Networks: A Case Study Approach”. Association for Computing Educators (ACE) conference Denver, CO: ACE (now called IACIS).

 

Completed Reviews for Project Merlot

“The Good, The Bad, and The Ugly, or Why It’s a Good Idea to Evaluate Web Sources”, March, 2005

“802.11b Physical Layer”, March, 2005

“A Basic UNIX Tutorial”, March , 2005

“A Framework for Evaluating Digital Library Services”, March, 2005

“Boolean Operators”, February, 2005

“Four Nets for Better Searching”, February, 2005

“History of Computers”, February, 2005

“TILT-Texas Information Literacy Tutorial”, November, 2004

“Hobbes’ Internet Timeline V.5.4”, October, 2004

“An Overview of TCP/IP Protocols”, October, 2004

“Fundamentals of FireWire”, April, 2004

“Carrier Sense Multiple Access with Collision Detection”, March, 2004

“OSI Model Quiz”, March, 2004

“Virtual Private Networks”, February, 2004

“How Satellites Work-Satellite Orbit Model, January, 2004

“The Basics of Fiber Optic Networks”, December, 2003

“FTP New User Guide”, November, 2003

“Creating a Counter”, October, 2003

“Animated Fiber Optic Cable”, May, 2003

“IP Addressing and Subnetting for New Users”, April, 2003

“TCP/IP (Transmission Control Protocol/Internet Protocol)”, March, 2003

“Ethernet”, February, 2003

“Domain Name Servers”, January, 2003

“IP Addressing and Subnetting”, December, 2002

“Network Topologies”, November, 2002

“Cisco Tutorial on Switches”, October, 2002

Interactive Education – Token Ring”, June 2002

“TCP/IP and IPX Routing Tutorial”, May 2002       

“The Interplanetary Internet: Architecture and Key Technical Concepts”, April 2002

“The Maze Protocol Game”, March, 2002

“TCP Demo Applet”, February, 2002

“Networking Crossword Puzzle”, January, 2002

“Information Competence Tutorial”, December, 2001

“File Transfer Protocol Tutorial”, November, 2001

“Computer Knowledge Virus Tutorial”, October, 2001

“E-Commerce Tutorial”, September, 2001

“Beginning JavaScript Tutorial”, May, 2001

“Web Robots FAQ”, April, 2001

Asymmetric Digital Subscriber Line”, March, 2001

“Compressing Video with RealProducer”, February, 2001

 

Even though the State of Indiana has withdrawn their support for Project Merlot for financial reasons, Dr. Serwatka continued to act as a faculty reviewer through the 2004-2005 academic year. As part of their responsibility, faculty reviewers are required to submit new URLs each month to the Merlot web site. Dr. Serwatka has done that for her entire tenure as a faculty reviewer. She has researched and submitted 96 Web sites to Merlot since February 2001.

Dr. Serwatka was asked to be the Editor for the IT Editorial Board for Project Merlot in Fall 2005.  She participated in that role until 2010.

Industry Experience

  • 1979-1985 - Bethlehem Steel Corporation
    Systems Engineer, Systems Analyst, Computer Programmer
  • 1977-1979 - Purdue University North Central
    Computer Programmer
  • 1976-1977 - Purdue University Calumet
    Computer Programmer
  • 1974-1976 - Atlantic Richfield Company
    Computer Programmer
  • 1972-1974 - Calumet National Bank
    Computer Operator

Professional Affiliations

  • Association for Computing Machinery (ACM), Member, 1976-2010)
  • International Association for Computer Information Systems (IACIS), Member, 1988-2007
  • Sigma Xi (Scientific Research Society), Member, 1999-2004
  • Network and Systems Professionals Association (NaSPA), Member Board of Directors, Education Director, Chair of Elections Committee, 1998-2006
  • Institute of Electrical and Electronics Engineers (IEEE), Member, 1995-1997, 2003-2006
  • Delta Pi Epsilon (National Honorary Professional Graduate, Member, 1992-1996
  • Data Processing Management Association, Member, 1983-1992

Awards

·         2005    Named a Merlot/O'Reilly Fellow, as Editor of the Merlot Information Technology Editorial Board

·         2005    Merlot Volunteer of the Year Award presented by Project Merlot, July, 2005.

·         2005    Distinguished Leadership Award for 2004 presented by the Network and Systems Professionals

·         Association (NaSPA) (an International Organization).

·         2005    Featured in Merlot Newsletter, Issue #3, February 2005, ‘From the Vineyard’ Merlot newsletter as a Volunteer reviewer for Merlot.

·         2005    Featured in Merlot Newsletter, Issue #1, January/February 2005, ‘Grapevine’ Merlot newsletter as a member of the peer review team for Information Technology in Merlot.

·         2004    Distinguished Service Award, NaSPA

·         2004   Certificate of Recognition, IPSE Awards for Leadership and Innovation, presented by the Indiana Partnership for Statewide Education.

·         2002   Certificate of Recognition for Innovative Teaching in a Distance Education Program, awarded by the Indiana Partnership for Statewide Education (IPSE).

Certifications

  • Certificate in Distance Learning (University of Wisconsin-Madison) (2005)
  • Certificate in Distance Learning (Indiana University) (2002)
  • Certificate in Data Processing (CDP)  (1984)

Hobbies, Outside Interests, and Personal Links

  • My husband and I are very involved with the Lake Effect Miata Club. I was the 2008 Treasurer for the club.  I was formerly the Web Master for the club Web site and the Newsletter Editor. I am currently President of the Club
  • In 1996, I completed the requirements to become a Porter County Master Gardener, and I also completed the Advanced Master Gardener training (a program that is offered through the county extension office of Purdue University). In 2004, I passed the exam to become an Indiana Accredited Horticulturist, and I continue to update that certification every 2 years. I was awarded the Home Gardening Certificate by the Taltree Arboretum in April, 2008.  In June, 2008, our home was featured on the Porter County Master Gardeners Association  (PCMGA) Garden Walk.  In 2012 and 2013, I have served as Vice-President of the PCMGA.
  • I am a volunteer reporter for the CoCoRaHS weather reporting organization
  • I am a Cooperative Weather Observer for the National Weather Service
  • I am also an avid golfer.

 

 

TOP

 


 

TE Faculty Directory

 

CPT Department Page

 

 

 

 

 

 

Technology Engineering Home

 

Return to Purdue North Central Home Page